LINKdotNET WiMax/DSL news + queries + problems + solutions

Asad · 2008-02-29 02:21:37

All posts relating to LinkDotNet WiMax/DSL service [in all cities of Pakistan where this service is available] and any problems relating to it will be posted/discussed in this thread. Any LinkDotNet WiMax/DSL news, new service plans/packages or other info can be posted and shared through this thread.

Over the time, if something really useful is posted by anyone, I will add it to this first post so that solutions to common problems can be easily found.

================
= Helpful Information =
================

============================================================================
= Question | Post Number | Credit =
1 - Package details 11 DJNOMI
2 - LINKdotNET outlets [Lahore] 09 DJNOMI
3 - Connection sharing ratio 15 DJNOMI
4 - LDN Student Packages 15 DJNOMI

Asad · 2008-02-29 03:23:43

Nonyabiz wrote:

Ok, alot of you guys are having issues with setting up port-forwarding correctly... I figured it out by trial and error...
Here's my scenario:
I have a 256K LDN connection, Aztech modem (or as some technicians insist on calling it... a router) and the Ethernet connection is plugged into a wireless router (for home networking).
Now, each time you boot your modem, you're assigned a static IP from LDN e.g. 119.30.xx.xxx... The Aztech modem/router also sets up a DHCP server or something, which to be honest I dont really get... Anyways, the range of the DHCP server is 192.168.1.2 to 192.168.1.254 (192.168.1.1 is the modem's web gui)
And for those of you who've set up a home network like me, the router is also significant... my router's gateway is 192.168.2.1 (web gui). My IP on my own Lan is 192.168.2.250
Ok... now I forwarded 3 ports in the Aztech modem:
On the left hand side, under 'Advanced', go to Application>Portforwarding, and forward the following ports:
1. The dynamic IP assigned to you ( i dont really think this is important but just do it in case... to check this, under the 'Advanced' section, go to status>connection status)
2. Forward "192.168.1.2", which is the first IP of the DHCP server range.
3. And lastly, forward your own LAN IP if you've a home network... i.e. 192.168.2.250 in my case. You must forward your LAN IP in you modem as well as your router.
Tbh, i think only number 2 is important but do all of them if it doesn't work.
Hope this helps... it worked for me. And remember to save your settings in the modem gui.

TechMan · 2008-02-29 08:59:19

I got LDN connection yesterday. Working fine without problems. Haven't had much time to check but brother said that currently the download is around 17-18 KB/sec so they will fix it at their end today by 12:00 PM.
Although when I went to speedtest.net, the Lahore server gave me around 240kbps download and 110kbps upload.

Overall I am happy!

choclate · 2008-02-29 10:09:47

2 days ago i gave order and still didn,t contacted so waiting

unikorn · 2008-02-29 10:11:31

TechMan wrote:

Overall I am happy!

Let's hope you stay happy like that For me, speed isn't the issue as LDN is providing really good speed (above 30KB/s on average, so far; I don't know once their customer base expands how is it going to be), but it's the tech support and customer service where most of these companies will make us feel the difference.

TechMan · 2008-02-29 10:34:10

choclate wrote:

2 days ago i gave order and still didn,t contacted so waiting

I got mine in 15 days so patience my friend.
sabar karo sabar karo sabar bari cheez hai, jab eid ka chand nazar aey to samjho kal eid hai

TechMan · 2008-02-29 10:35:20

unikorn wrote:

TechMan wrote:
Overall I am happy!
Let's hope you stay happy like that For me, speed isn't the issue as LDN is providing really good speed (above 30KB/s on average, so far; I don't know once their customer base expands how is it going to be), but it's the tech support and customer service where most of these companies will make us feel the difference.

I am hoping not to be in need to contact support.

DJNOMI · 2008-02-29 10:42:04

choclate wrote:

2 days ago i gave order and still didn,t contacted so waiting

from which city you are? why dont you visit yourself at nearest outlet.

choclate · 2008-02-29 11:04:29

DJNOMI wrote:

choclate wrote:
2 days ago i gave order and still didn,t contacted so waiting
from which city you are? why dont you visit yourself at nearest outlet.

nomi i m from lhr man is it compulsory to visit?

DJNOMI · 2008-02-29 11:20:15

choclate wrote:

DJNOMI wrote:
choclate wrote:
2 days ago i gave order and still didn,t contacted so waiting
from which city you are? why dont you visit yourself at nearest outlet.
nomi i m from lhr man is it compulsory to visit?

ur area please ? well i will suggest u to dont wait for long just go to nearest outlet and submit your documents their.

here are the outlet addresses

6 - Usman Block, Awami Complex New Garden Town, Lahore [Head Office]

Customer Service Center Shop No. 9, Basement Commercial Plaza, Y Block, DHA 5734377
Customer Service Center 2-Gulshan block, Main Boulevard, Allama Iqbal Town 5432111

Link: http://www.mylink.net.pk/CustomerServic … tlets.aspx

Last edited by DJNOMI (2009-03-13 10:10:20)

DJNOMI · 2008-02-29 11:23:42

==============
Package Details
==============

Last edited by DJNOMI (2008-08-23 10:53:38)

Asad · 2008-02-29 12:14:44

What is the sharing ratio on LdN?

Burn3r · 2008-02-29 12:22:29

1:5 I think

lashback · 2008-02-29 12:34:54

RECAP: Part:01

saadibrahim wrote:

is there any contract you have to sign to get free installation and cpe?

Standard contract...1 month.

-----------------------

wazim87 wrote:

If I compare it to MBL. What is MBLs ratio?
Also your 512 package, is it 512/512 or 512/less then 100?

well yes let me clear u all thing about download upload ratio will be download/upload 1/2

the packages will be like that in download upload bandwidth

256k download / 128k upload
512k download / 256 upload
1mb download / 512k upload
---------------------------------------------

fraz wrote:

I do not see any Wimax information at http://www.link.net.pk/english/default
... ?

http://www.dancom.net.pk/wimax/WiMAX%20NETWORK.htm
its on dancom website, linkdotnet has acquired dancom

--------------------------------------------------------

sah wrote:

We also have an official LINKdotNET Customer Services representative on this forum:
Name: Numan Zafar
Userid: djnomi
Contact: 0321-4900049, 042-5432111 (lahore only)
----------------------------------------------

TechMan wrote:

djnomi wrote:

well i dont know why they guy in karchi franchise saying u 5-6 days may be in karachi there is different requirement of documents and procedure and about contension ratio its 1:5 i told it hundreds time already and its the truth other this if someone saying is false

Yes I guess you are right as 1:5 seems to be more practical which is the norm and I think those franchise people don't know themselves what ratio is so they just said 1:2.
Let's see what happens but honestly I don't care what connection ratio is as long as I am getting decent speed tongue

------------------------------------------------------

shaheerk wrote:

Sorry. I didn't want to talk about the QoS.

How about someone put this as a sticky in another thread?

Btw, I'm just curious: when is WOL's name going to change to Link.Net? (on the scratch cards, that is).

And why is it that WOL isn't using TW1's bandwidth considering the parent company is one?

WOL is the one who has very large user strength of dialup and scratch cards in pakistan thats why old WOl name is used for Dial up/scrach cards brand nothing to worry about that .

and 2nd i have no technical info about this tw1 whatever but one thing which i know is that Old Wol was having very low bandwidth but LINKdotNET has so much bandwidth to face any type of customer burden.

----------------------------------------------------------------

Ok, alot of you guys are having issues with setting up port-forwarding correctly... I figured it out by trial and error...
Here's my scenario:

I have a 256K LDN connection, Aztech modem (or as some technicians insist on calling it... a router) and the Ethernet connection is plugged into a wireless router (for home networking).

Now, each time you boot your modem, you're assigned a static IP from LDN e.g. 119.30.xx.xxx... The Aztech modem/router also sets up a DHCP server or something, which to be honest I dont really get... Anyways, the range of the DHCP server is 192.168.1.2 to 192.168.1.254 (192.168.1.1 is the modem's web gui)
And for those of you who've set up a home network like me, the router is also significant... my router's gateway is 192.168.2.1 (web gui). My IP on my own Lan is 192.168.2.250

Ok... now I forwarded 3 ports in the Aztech modem:

On the left hand side, under 'Advanced', go to Application>Portforwarding, and forward the following ports:
1. The dynamic IP assigned to you ( i dont really think this is important but just do it incase... to check this, under the 'Advanced' section, go to status>connection status)
2. Forward "192.168.1.2", which is the first IP of the DHCP server range.
3. And lastly, forward your own LAN IP if you've a home network... i.e. 192.168.2.250 in my case. You must forward your LAN IP in you modem as well as your router.

Tbh, i think only number 2 is important but do all of them if it doesnt work.

Hope this helps... it worked for me. And remember to save your settings in the modem gui.

Last edited by NonyaBiz (February 18, 2008 6:49 am)

-------------------------------------------------------------------

wzub wrote:

No, apparently, we'll never own the modem unless we buy it flat out (from link.net) or get one for ourselves.

true !

this modem is not on rental or on installment basis just included in the package price and will be as free for u and will remain our property and in case u want it in ur ownership u have to buy from market or u can buy this from LinkDotNet. i hope it clr everything.

-------------------------------------------------------------

awais_rauf wrote:

One question:

Does PTCL allow the other ISPs to use their ONU lines for DSL. My phone line has high attenuation and low Signal to noise ratio.

No, if you are on ONU, PTCL DSL is your only option as far as broadband internet is concerned.

--------------------------------------------------------

DJNOMI · 2008-02-29 13:00:37

Asad wrote:

What is the sharing ratio on LdN?

Its 1:4.. now

Last edited by DJNOMI (2009-03-13 10:08:51)

lashback · 2008-02-29 13:06:22

DJNOMI..

i applied for DSL in cash to LDN last friday..still no sign of modem via OCS or ur tech man to install.. 6 days have gone ..can u do all in 1 day as LDN tells 7 days working to do the DSL installation final....any help?

How can i withdraw from LDN beofre installation happens ..i have paid already..how do i get refunds ?

DJNOMI · 2008-02-29 13:23:37

lashback wrote:

DJNOMI..
i applied for DSL in cash to LDN last friday..still no sign of modem via OCS or ur tech man to install.. 6 days have gone ..can u do all in 1 day as LDN tells 7 days working to do the DSL installation final....any help?
How can i withdraw from LDN beofre installation happens ..i have paid already..how do i get refunds ?

yup , call help line for confirmation why u did not get any thing and yes if u are looking for refunds i really want to the reason may be i can help u in this, and if u want refund u have to just submit a written application in ur nearest outlet/ofice , and you will get ur refund in 2 weeks this process is applicable in lahore i dont knwo may be the same in other cities too.

AbbasJin · 2008-02-29 13:34:58

is LDN offering its services in Rawalpindi, their Wimax page on dancom isn't working for me, getting an error. Any info on pricing/tarrif?

DJNOMI · 2008-02-29 13:36:18

AbbasJin wrote:

is LDN offering its services in Rawalpindi, their Wimax page on dancom isn't working for me, getting an error. Any info on pricing/tarrif?

well yes they are offering in ISb/rawalpindi and for tariffs just lil scroll up and u can see it clearly and as far Wimax is concerned well we are not offering wimax for consumer side at the moment.

lashback · 2008-02-29 14:32:48

DJNOMI wrote:

lashback wrote:
DJNOMI..
i applied for DSL in cash to LDN last friday..still no sign of modem via OCS or ur tech man to install.. 6 days have gone ..can u do all in 1 day as LDN tells 7 days working to do the DSL installation final....any help?
How can i withdraw from LDN beofre installation happens ..i have paid already..how do i get refunds ?
yup , call help line for confirmation why u did not get any thing and yes if u are looking for refunds i really want to the reason may be i can help u in this, and if u want refund u have to just submit a written application in ur nearest outlet/ofice , and you will get ur refund in 2 weeks this process is applicable in lahore i dont knwo may be the same in other cities too.

the process takes 10-12 days ..the helpline answered.. i applied on 22nd feb.. my jumper installation deadline is 4th march .. and more amazingly the modem has been delivered ..WHERE? i never got the modem... wake up LDN.. ptcl tried to nail u with net tariff cuts and LDN isnt doing gud to itself by Not hiring enuough staff to install in time..

wiredpakistan :: A Pakistani Tech forum

#1 2008-02-29 02:21:37

LINKdotNET WiMax/DSL news + queries + problems + solutions

#2 2008-02-29 03:23:43

Re: LINKdotNET WiMax/DSL news + queries + problems + solutions

#3 2008-02-29 08:59:19

Re: LINKdotNET WiMax/DSL news + queries + problems + solutions

#4 2008-02-29 10:09:47

Re: LINKdotNET WiMax/DSL news + queries + problems + solutions

#5 2008-02-29 10:11:31

Re: LINKdotNET WiMax/DSL news + queries + problems + solutions

#6 2008-02-29 10:34:10

Re: LINKdotNET WiMax/DSL news + queries + problems + solutions

#7 2008-02-29 10:35:20

Re: LINKdotNET WiMax/DSL news + queries + problems + solutions

#8 2008-02-29 10:42:04

Re: LINKdotNET WiMax/DSL news + queries + problems + solutions

#9 2008-02-29 11:04:29

Re: LINKdotNET WiMax/DSL news + queries + problems + solutions

#10 2008-02-29 11:20:15

Re: LINKdotNET WiMax/DSL news + queries + problems + solutions

#11 2008-02-29 11:23:42

Re: LINKdotNET WiMax/DSL news + queries + problems + solutions

#12 2008-02-29 12:14:44

Re: LINKdotNET WiMax/DSL news + queries + problems + solutions

#13 2008-02-29 12:22:29

Re: LINKdotNET WiMax/DSL news + queries + problems + solutions

#14 2008-02-29 12:34:54

Re: LINKdotNET WiMax/DSL news + queries + problems + solutions

#15 2008-02-29 13:00:37

Re: LINKdotNET WiMax/DSL news + queries + problems + solutions

#16 2008-02-29 13:06:22

Re: LINKdotNET WiMax/DSL news + queries + problems + solutions

#17 2008-02-29 13:23:37

Re: LINKdotNET WiMax/DSL news + queries + problems + solutions

#18 2008-02-29 13:34:58

Re: LINKdotNET WiMax/DSL news + queries + problems + solutions

#19 2008-02-29 13:36:18

Re: LINKdotNET WiMax/DSL news + queries + problems + solutions

#20 2008-02-29 14:32:48

Re: LINKdotNET WiMax/DSL news + queries + problems + solutions

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