I wish to cancel and request complete refund of my cable internet package of "Thunder 6MB" due to it not working at a speed more than 1mb in the first few days, and after that point not working at all.
I have made complaints and visited the Worldcall center already, but there has been no improvement in the speed, or a response by Worldcall to fix it.
Kindly send an address to which I can courier the worldcall modem back to you.
Installation receipt: AA 54976 Dated 14/04/2011 SAF# 54976 Amount Rs 7080/-
Date of Installation: 16/04/2011
I got a 6mbps Worldcall cable connection installed, but it's never worked at faster than 1mbps speeds, despite repeated complaints and visits. So I finally cancelled it.
Pretty much the reaction I got from WorldCall Karachi is that it works doesn't it? What more do you want? It was hard enough to get someone there to realize that paying for 6 and receiving 1 is a problem, which they finally did realize, but never fixed.
So that's my worldcall story.... now onwards on the search for faster internet... though I was wondering if anyone here has been able to get a fast internet connection through worldcall actually working? I thought it should be more reliable than DSL as worldcall has a better infrastructure.